How do I store my Aloe Vera Leaves? We recommend storing your leaves in a cool, dry place. We do not recommend refrigerating or freezing as, in our experience, this causes the leaves to degrade faster - most likely due to the air-tight environment
How long will my leaf stay fresh? In terms of shelf life, usually around 1 month (if stored in a cool, dry place)
How long will 1 leaf last? Of course, this depends on your usage of Aloe Vera Gel. If you are a daily user and/or consumer, then a leaf would probably last you just over 1 week
How do I extract the Aloe Vera Gel from my leaf? This is the fun and easy part! Please view our extraction guide!
How will my leaves be delivered to me? We currently use MyHermes, Royal Mail or APC Tracked Delivery for our parcels (UK Mainland Only - Please contact us directly for European enquiries)
How long will it take? As for dispatch time, we aim to under-promise & over-deliver, so although we state 3 working day, we always try to get your leaves posted out ASAP
Delivery takes 3-5 working days for 1-3 leaf orders and 2 working days for orders of 5 leaves or more
With that being said, FRESHNESS & QUALITY is our top priority, so on occasion there may be a slightly longer wait (especially for larger orders), as we never over-order - as to ensure freshness - rather than providing old leaves that have been kept in storage
**If you have an urgent requirement, please call us directly**
What if I have any problems? We provide full after-sales service including FREE consultation via telephone, e-mail or social media. All details will be included with your first order
How well stocked are you? We have a constant supply of Aloe Vera Leaves, so unlike other providers we are not "seasonal" - meaning you can rely on our service to be regular (occasional delays notwithstanding, of course)
I ordered 2 leaves, but received 3! What's going on? As this is a natural product, there is some variation in size & weight. Occasionally, you may get more or less leaves than you ordered, because the weight or size of each leaf is slightly larger / smaller than usual. Whenever this happens, you usually end up getting better value for money still, so please check the weight before contacting us about this :-)
If you have any other questions not answered above, please do not hesitate to send us a message to ask!
We really love Aloe Vera & want to spread the word far & wide!